... and Devine (2012) argued expressing appreciation can be a “powerful way to harvest the resources of another,” as it motivates to “respond to the needs of the other in the relationship” (p. 201). Relationship management Quality of working life Gratitude Gratitude communication Sincerity...

... have demonstrated, is that “it goes without saying”. The underlying thrust, therefore, is towards achieving continuous improvement in communication, the impact of which would provide a better quality of work life for the employee and hence enhance performance. That would be the challenge...