... 2025 Emerald Publishing Limited Licensed re-use rights only Artificial intelligence CommTech Digitalization Sociotechnical systems Communication departments Skills Tasks Technology Roles Processes Structures Semi-structured interviews All 30 interviews were conducted...

... is to discuss the findings of a quantitative investigation into the work roles of European communication professionals. In particular, the research investigates different professional roles, as developed in previous roles research, while taking a particular look at managerial role enactment. Design...

... at the role of research and then examines research methods and corporate communication strategy. Concludes that communication is becoming a knowledge‐based profession, and the lines between corporate communication/public affairs disciplines are converging, therefore media relations, issues management...

...Richard R. Dolphin Examines the role of public relations (PR) officers in British companies and the use of corporate communications. States that the PR role covers a wide area and varies from company to company. Concludes, however, that the role of the PR officer directly impacts on the strategy...

...John Smythe Posits that the context of internal communication is changing rapidly, and that most organizations are seeking to reduce communications. Identifies nine roles of communication, including: cultural conscience, interpreter of ethics, facilitator of re‐visioning and openness...