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1-2 of 2
Keywords: SCCT
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Journal Articles
Corporate Communications: An International Journal 1–21.
Published: 20 February 2026
.../methodology/approach Adopting a qualitative case study methodology, the research analyzes official company statements, news media coverage and public discourse on social media. The study employs situational crisis communication theory ( SCCT) to assess the appropriateness and effectiveness of Ticketmaster’s...
Journal Articles
Corporate Communications: An International Journal (2024) 29 (6): 818–843.
Published: 12 March 2024
...Sining Kong; Michelle Marie Maresh-Fuehrer; Shane Gleason Purpose Although situational crisis communication theory (SCCT) is centered on rationality and cognitive information processing, it ignores that people are also driven by irrationality and non-cognitive information processing. The purpose...
