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Keywords: Situational crisis communication theory
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Journal Articles
Corporate Communications: An International Journal (2025) 30 (6): 1111–1129.
Published: 29 September 2025
... Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Internal crisis communication Crisis management Situational crisis communication theory Organizational resilience High-risk industries Funding: This research received no specific grant from any funding...
Journal Articles
Corporate Communications: An International Journal (2024) 29 (4): 550–566.
Published: 08 August 2023
...Courtney D. Boman; Erika J. Schneider; Heather Akin Purpose This study aims to explore how source type can influence organizational assets proposed by source credibility theory (SCT) when paired with matched situational crisis communication theory (SCCT) strategies for accidental, preventable...
Journal Articles
Corporate Communications: An International Journal (2021) 26 (3): 622–635.
Published: 29 April 2021
... of situational crisis communication theory (SCCT; Coombs, 2007) and public segmentation model (Rawlins, 2006) to understand the effectiveness of crisis response messages. It aims to examine the role of public segmentation in situational crisis communication and investigate the effects of three crisis response...
