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Keywords: Situational crisis communication theory
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Journal Articles
Managerial roles in internal crisis communication across high-risk industries: toward a comparative framework and measurement tool
Available to Purchase
Corporate Communications: An International Journal (2025) 30 (6): 1111–1129.
Published: 29 September 2025
... Adamu can be contacted at: aabbas89@yahoo.com 10 05 2025 18 08 2025 22 08 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Internal crisis communication Crisis management Situational crisis communication theory...
Journal Articles
Examining the mediating effects of sincerity and credibility in crisis communication strategies
Available to Purchase
Corporate Communications: An International Journal (2024) 29 (4): 550–566.
Published: 08 August 2023
...Courtney D. Boman; Erika J. Schneider; Heather Akin Purpose This study aims to explore how source type can influence organizational assets proposed by source credibility theory (SCT) when paired with matched situational crisis communication theory (SCCT) strategies for accidental, preventable...
Journal Articles
Does public segmentation matter in crisis communication? The interplay between public segmentation and crisis response strategies
Available to Purchase
Corporate Communications: An International Journal (2021) 26 (3): 622–635.
Published: 29 April 2021
... of situational crisis communication theory (SCCT; Coombs, 2007) and public segmentation model (Rawlins, 2006) to understand the effectiveness of crisis response messages. It aims to examine the role of public segmentation in situational crisis communication and investigate the effects of three crisis response...
