Keywords: Situational theory of problem solving (STOPS)
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Journal Articles

The rise of publics in sociopolitical issues: integrating the social identity approach into the situational theory of problem solving

Duli Shi
Journal: Corporate Communications: An International Journal
Corporate Communications: An International Journal (2025) 30 (3): 526–542.
https://doi.org/10.1108/CCIJ-06-2024-0113
Published: 30 January 2025
... identities. Thus, this study aims to explore how individuals’ social identities, such as group memberships and ingroup identification, drive individuals to become active publics. Design/methodology/approach Drawing from the social identity approach and the situational theory of problem solving (STOPS...
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Journal Articles

STOPS and multivariate hierarchical aglomerative clustering: segmentation of the public regarding children’s vaccinaton communication in Slovenia

Samo Kropivnik, Mitja Vrdelja
Journal: Corporate Communications: An International Journal
Corporate Communications: An International Journal (2024) 29 (7): 109–129.
https://doi.org/10.1108/CCIJ-01-2024-0007
Published: 14 October 2024
... situational theory of problem solving (STOPS), including communicative action in problem solving (CAPS), this paper both proposes a model for identifying the involvement of mothers of young children in communication regarding vaccination and advocates for a novel approach to STOPS and CAPS data analyses...
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Journal Articles

Public's ethical perception, moral outrage in activism: testing a perceptual-affective-behavioral model for public activism in ethical issues

KyuJin Shim, Young Kim, ChihYao Chang
Journal: Corporate Communications: An International Journal
Corporate Communications: An International Journal (2023) 28 (6): 819–841.
https://doi.org/10.1108/CCIJ-10-2022-0132
Published: 01 September 2023
... literature. Situational theory of problem solving (STOPS) Situational perceptions Situational motivation in problem solving Emotional outrage Ethical activism behaviors Problem recognition occurs when an individual realizes that there is a problem without an obvious existing solution...
View article titled, Public's ethical perception, moral outrage in activism: testing a perceptual-affective-behavioral model for public activism in ethical issues
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