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The changing of demographics, globalisation of business, and the pursuit of effective competition makes it imperative for organisations to implement programmes for diversity management. The ability to manage a diverse workforce will be a major determinate of the continued survival and success in becoming a global corporation. Many organisations have begun by initiating training programmes, yet they have not explored the full scope of a diverse environment by introducing a complete diversity programme that is fully supported by upper management. Diversity is a very sensitive issue and if not handled properly it can be detrimental to an organisation. A cultural evolution is taking place in the worldwide workforce, and those organisations that take immediate action will be in the forefront of the global business environment.

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