... expatriates and host nationals. In addition, trust can affect communication between expatriates and host nationals in many ways. Therefore, this study examined how US host nationals and Japanese expatriates conceptualized trust in the workplace as well as how trust affected their daily communication...

...Samir Shrivastava; Federica Pazzaglia; Karan Sonpar; Damien McLoughlin Purpose There is a growing consensus about the role of communication in facilitating employees' acceptance of and support for organizational change initiatives. However, little is known about why communication breakdowns occur...

...Neha Patel; Natalia Vila‐López; Ines Kuster‐Boluda Purpose A company's corporate image is very important and it can be conveyed through visual images. In order to provoke interest and grasp attention, visual application is an important communication process. The purpose of this paper is to explore...

...Katharina Chudzikowski; Gerhard Fink; Wolfgang Mayrhofer; Murad Mohammed Al‐Nashmi; Hj. Syd Abdul Rahman Hj. Syd Zin Purpose The purpose of this study is to provide an assessment of communication practices in universities in Yemen. The paper also gives further insight into the relationship between...

.... Subsequently, they define the “language barrier” and elaborate on the causes underlying this barrier, drawing on social identity theory. Findings The authors we propose an integrative model that consists of two coupled vicious cycles: the communications cycle – composed of the eight aspects of the language...

...Oluremi B. Ayoko Purpose This research paper aims to advance the understanding of the circumstances under which diversity may be beneficial or detrimental for quality group process. Especially, the paper seeks to argue that communication openness is antecedent to the differing group members...

... rather than socio‐cultural factors. © Emerald Group Publishing Limited 2004 Socio‐cultural factors Cultural diversity Communication Volume 11 Number 1 2004 15 A Cross-Cultural Comparison of Organizational Culture: Evidence from Universities in the Arab world and Japan Evangellos Dedoussis...

... of satisfaction. © Emerald Group Publishing Limited 2004 Service encounter Cultural diversity Communication Discrimination Volume 11 Number 1 2004 3 Intercultural service encounters: An exploratory study of customer experiences Sunita Barker and Charmine E. J. Härtel The Authors Sunita Barker...