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Use of new technologies, such as virtual reality (VR), is important to corporations, yet understanding of their successful implementation is insufficiently developed. In this paper a case study is used to analyse the introduction of VR use in a British housebuilding company. Although the implementation was not successful in the manner initially anticipated, the study provides insight into the process of change, the constraints that inhibit implementation and the relationship between new technology and work organization. Comparison is made with the early use of CAD and similarities and differences between empirical findings of the case study and the previous literature are discussed.
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© MCB UP Limited
2002
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