Recent technological advancements, also known as Industry 4.0, impact construction processes and, thus, the way people work. Previous research claims that despite extensive research, the implications for people are often overlooked, and the dynamics within an organisation when technology is introduced are widely ignored. This study/paper aimed to develop a conceptual technology acceptance and adoption framework founded on contingent authority innovation adoption theory, the technology organisation environment (TOE) framework and the technology acceptance model (TAM).
Within the Scopus database, 193 journal publications (in English) were systematically analysed. The systematic literature review was conducted in February 2024, following PRISMA guidelines. The selected articles were content analysed to identify themes, allowing for a robust conceptual framework development.
The analysis identified 12 factors influencing the management’s intention. Under secondary adoption, 20 factors influenced the perceived ease of use, and 17 factors affected the perceived usefulness.
The study presents insights into the acceptance and adoption of technology from an organisational perspective. It provides a comprehensive review of Industry 4.0 acceptance and adoption in the CI, leading to the development of the conceptual framework.
