The purpose of this paper is to explore the need for next‐generation knowledge management (KM) systems in the construction sector and outline the key features that such systems should have.
First, an overview is presented of KM and its benefits to construction sector organisations, and then the important considerations in KM implementation are discussed, highlighting the additional considerations that will be necessary in next‐generation KM systems. The main features that these systems should have are then briefly outlined.
KM is beginning to deliver value to many construction sector organisations but there is the need for next‐generation systems that can provide much more added value.
The paper provides guidance on what construction sector organisations need to look out for in next‐generation KM systems, while reiterating the benefits and implementation considerations with which they should now be conversant.
