Keywords: Attention to the client
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Journal Articles
Construction Innovation: Information Process Management (2003) 3 (4): 249–259.
Published: 01 December 2003
... in the four vectors of competitive advantage: innovation, quality, efficiency and attention to the client. Innovation occurred through new designs that were more efficient and cost effective through the project’s whole life cycle. There is the widespread use of management tools: whole life cycle costing, risk...

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