.... The model has been validated through action research which has helped to strengthen existing strategies and led to new insights. It has also had an impact on existing and proposed services of the enterprise being studied. Building centres Business strategy Construction process IDEF0 Infomediaries...

..., and prevailing level of corporate culture. This paper introduces the generic processes involved in developing an IT training framework in order to support and deliver the business strategy, and presents findings in the form of a generic IT training model. This model identifies the sequential stages needed...