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Keywords: Competences
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Journal Articles
Maintenance contractors acting as service innovators
Available to Purchase
Journal:
Construction Innovation
Construction Innovation: Information Process Management (2011) 11 (2): 179–189.
Published: 19 April 2011
... the quality of their services. The maintenance contractors have launched new, improved or better competing services for their own organisation. Existing services are implemented in a new environment incorporating small incremental innovations. Research limitations/implications Maintenance companies do...
