...Lars Stehn; Alexander Jimenez Purpose The purpose of this paper is to understand if and how industrialized house building (IHB) could support productivity developments for housebuilding on project and industry levels. The take is that fragmentation of construction is one explanation for the lack...

... Emerald Group Publishing Limited 2005 Customer satisfaction Fragmentation Customer orientation Design Innovation Construction Innovation 2005; 5: 3 12 The challenge of customer orientation in the construction industry Mohammed Fadhil Dulaimi, Institute of Engineering, The British...