... with these problems, the expatriate management of the MNCs often “speak for” their local employees, as if the latter has no voice of its own. It is suspected that MNCs know partly what their local employees value. With such limited understanding, the former may be ineffective in managing their local staff...

... that it may create further problems for our industry as the two‐tiered ICT society is developed. © Emerald Group Publishing Limited 2005 Communication technologies Trade unions United Kingdom Employees For well over two decades, management literature has explored and analysed...