... this gap by examining how the risks and returns of outsourcing vary based on the outsourcing location (onshore vs. offshore) and the knowledge intensity of the process. Design/methodology/approach The study synthesizes the knowledge-based view of the firm with transaction cost economics to develop...

...Zehra Sayed; Henrik Agndal Purpose This paper analyzes how information systems (IS) can serve as tools of neo-colonial control in offshore outsourcing of research and development work. It draws on critical work examining business and knowledge process outsourcing. Design/methodology/approach...