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This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/14664100010351297. When citing the article, please cite: Wally R. Smith, J. James Cotter, Donna K. McClish, Viktor E. Bovbjerg, Louis F. Rossiter, (2000), “Access, satisfaction, and utilization in two forms of Medicaid managed care”, British Journal of Clinical Governance, Vol. 5 Iss 3 pp. 150 - 157.

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