... proves to be the most significant concentration measure, effectively reflecting the market’s structural dynamics; second, PLF plays a critical role in driving airline competitiveness and long-term sustainability. Practical implications The study underscores the importance of operational efficiency...

... cost control because the analysis of SBM model shows an opportunity for restaurant companies to adjust their hiring numbers to reach the optimal amount of employees. In addition, restaurant companies are categorized by their efficient frontiers into four levels using context-dependent DEA. Furthermore...

...Suyen Alonso-Ubieta; Ronald Mora-Esquivel; Juan Carlos Leiva Purpose Building on the resource-based view theory, this paper aims to evaluate the role of innovation on competitiveness and competitive efficiency among Costa Rican small and medium-size enterprises (SMEs). Design/methodology...

...Krisztina Horváth; Esteban Lafuente Purpose This study aims to evaluate how the configuration of competitive pillars impacts businesses' competitive efficiency by using a non-parametric model, namely, data envelopment analysis (DEA), with a single constant input. Design/methodology/approach...

...Shamsuddin Ahmed; Francis Amagoh Purpose – The purpose of this paper is to investigate the service delivery system of a dental clinic in Kazakhstan to maximize the clinic’s efficiency. Design/methodology/approach – The study uses process analysis to determine the capacity utilization...