...Alba Manresa; Jasna Prester; Andrea Bikfalvi Purpose Firms innovate and sophisticate their offerings to remain competitive. This sophistication often finds opportunities in servitization. Given that many customers expect the service offering from manufacturing companies, it is crucial to research...

...Ali Ziaee Bigdeli; Tim Baines; Oscar F. Bustinza; Victor Guang Shi Purpose The need for a holistic framework for studying organisational transformation towards Servitization is implicit. This is particularly relevant as Servitization demands consideration of both business model and organisational...

...Bart Kamp; Iñigo Ruiz de Apodaca Purpose The purpose of this paper is to test whether knowledge-intensive business services (KIBSs) contribute to international business activity. In line with studies from the servitization, the territorial competitiveness and the global value chain realm, it can...