Improving organizational learning some key development factors

According to Peter Senge, a learning organization is one “that is continually expanding its capacity to create its future”. Given the highly volatile nature of the contemporary business environment, firms could do much worse than heed the words of this US systems scientist.

The high level of competitiveness has arguably made knowledge a more precious commodity than ever before. Companies that can access new information and knowledge are clearly well placed to gain a vital edge over rivals.

Such realization has amongst other things increased the emphasis placed on knowledge management (KM). Smart operators are cognizant of the fact that...