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The importance attached to organisational resilience (OR) continues to grow as the operating environment becomes more challenging and unpredictable. Financial crises, political friction and the global COVID-19 pandemic are among the major causes of uncertainty.

Various definitions of OR persist but most largely revolve around the firm’s capacity to navigate through disruptive events, survive and effectively adapt in their aftermath. But astute companies view adverse situations in positive terms. For these proactive operators, the goal transcends survival as they strive to:

However, OR as an ability or capability remains the dominant perception. This view assumes a construct with robustness, agility...

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