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The contemporary business world is one that grows increasingly complex and uncertain. And when a major crisis comes along, the battle to survive becomes even tougher for many organizations. The demise of those in the wake of such as economic downturns, natural disasters or the global COVID-19 pandemic is ample testimony to this fact.

Such events highlight the urgent need for companies to become more resilient in the face of external shocks. It is imperative that they acquire the wherewithal to effectively cope with severe disruption and recover quickly.

According to certain scholars, organizational resilience (OR) includes various dimensions that...

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