...Mark Anderson; Rajiv D. Banker; Soonchul Hyun We validate the use of a three-stage approach using data envelopment analysis (DEA) for quantifying organizational ability and relating it to operating performance for a large sample of manufacturing plants operating in Canada. In our first stage, we...

...Rajiv D. Banker; Tracie S. Frost; Muktak K. Tripathi; Eunyoung Whang We quantify organizational ability for U.S. legal services firms using the two-stage data envelopment analysis (DEA) method of Demerjian et al. (2013) . In the first stage, we estimate the DEA-based, technical efficiency...

...Rajiv D. Banker; Muktak K. Tripathi This study provides a measure of organizational ability in the commercial banking industry. The current measurement of organizational ability developed by Demerjian et al. (2012) is based on a sample of firms that excluded financial firms and utilities due...