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One of my responsibilities as an OCLC secretary is creating, editing, and filing various types and styles of “paper” documents. This routinely involves handling the work of up to ten people. At OCLC, computers are used to create, edit, and file these documents. In time—sometimes just a few weeks, depending on the work load—just retrieving a single document after it has been filed can be a time‐consuming task. Even given the speed at which the computer works, finding files in an automated system can be as difficult as it ever was in the old‐fashioned metal filing cabinet—unless your files are as organized as they were in that cabinet. (They were, weren't they?)

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