Setting Parameters in the 3by5 Program Available to Purchase

At the OCLC User Contact Desk, we keep a file of forms containing information on setting up printers to work with the M300 Workstation. We keep these forms in a notebook arranged by manufacturer name and model number and they can be difficult to locate if the manufacturer's name is not apparent and the manual for the printer is not available. Because we keep a copy of OCLC Micro handy to be able to answer callers' questions, we also have the software supplied with some issues. When we discovered the keyword searching and Boolean and and or capabilities of the 3by5 program, we decided to try using it for the information from the forms so that we could have additional access points (model name, type of printer, institution name, and/or network affiliation) to the information.