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This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/10662249810368879. When citing the article, please cite: Eileen G. Abelse, Marilyn Domas White, Karla Hahn, (1998), “A user-based design process for Web sites”, Internet Research, Vol. 8 Iss 1 pp. 39 - 48.
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1999
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