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Purpose
This paper aims to describe the process, testing, and data analysis of redesigning a library's homepage to create a more user‐centered experience.
Design/methodology/approach
A survey and a usability test were conducted to collect data on users' interactions. The goals were to make design changes catered to users' needs, prior to migrating the site to a content management system.
Findings
Recommendations are made to improve the usability of the Ursula C. Schwerin library homepage, as well as considerations for future testing.
Originality/value
This case study will be useful for librarians and web programmers implementing usability tests for the first time. It will also be useful for those focusing on developing a more user‐centered homepage.
Keywords:
Usability,
Libraries,
Homepage,
User experience,
User studies,
Information management,
Web sites
© Emerald Group Publishing Limited
2012
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