Interview: Tam Dalrymple

I decided to interview Tarn Dalrymple after reading comments she made about an article intended for the Public Services column. I noticed her protective approach to OCLC services. I could tell that she really feels strongly about OCLC and their references services. But the obvious plus for interviewing Tarn is the opportunity to get an inside perspective of references services at OCLC. During the interview, I asked questions about the past, present, and future of OCLC Reference Service products, along with some miscellaneous items just for fun and interest. Here is what she said.