Keywords: Organizational development
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Journal Articles
OCLC Systems & Services: International digital library perspectives (2015) 31 (4): 158–162.
Published: 09 November 2015
... Cervone can be contacted at: fcervone@uic.edu © Emerald Group Publishing Limited 2015 Organizational development Customer service improvement Employee empowerment methodologies Lean philosophy Lean service methods It is no secret that information organizations today are engaged...
Journal Articles
OCLC Systems & Services: International digital library perspectives (2010) 26 (4): 239–242.
Published: 02 November 2010
... need to continually be aware that because technology changes quickly, we need to be agile in evaluating and implementing technology. H. Frank Cervone can be contacted at: fcervone@calumet.purdue.edu © Emerald Group Publishing Limited 2010 Innovation Digital libraries Organizational...

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