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Keywords: Process improvement
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Journal Articles
Journal:
Digital Library Perspectives
Digital Library Perspectives (2016) 32 (3): 130–136.
Published: 08 August 2016
...Robert Fox Purpose There are valuable lessons that can be learned from the software industry regarding process improvement. The modern library is now so closely wedded to technology that the way in which services are implemented mirrors that of software development. Design/methodology/approach...
