... difficulties in accessing e-resources from home and had failed to maintain balance between work and personal life and to offer remote library services. The LIS professionals mostly used Facebook Messenger and Zoom to communicate with their colleagues and users. Furthermore, many LIS professionals (50.0...

... Publishing Limited Licensed re-use rights only E-resources Digital library services Management libraries COVID-19 Pandemic Remote access IIMs India The progression of information and communication technologies has shifted almost every institution’s management and services...

...Sonam Singh Purpose This paper aims to proffer a glimpse of diverse e-resources and materials accumulated by National Digital Library of India (NDLI) for facilitating open access resources (OARs) during the difficult times of global pandemic. Out of all the resources, an attempt has been made...

... India University libraries e-resources Academic library system e-Service quality WebQual Reliability refers to the ability of the scale to produce consistent results if repeated measurements are undertaken (Malhotra, 2007 ; Sekaran, 2006). When investigating the reliability...