Disaster business continuity: promoting staff capability

The object of business continuity planning is minimising loss after a disaster. Achieving this goal requires that management and information systems are available to facilitate the recovery of core business operations as soon as possible. While safeguarding systems and/or arranging for substitutes is vital, it is equally important to ensure the availability of staff capable of operating these system under adverse disaster conditions. Adopting a human resource perspective, this paper discusses the implications of staff vulnerability, hazard and risk assessment, organisational systems, training and recovery management for disaster business continuity.