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Keywords: Service failure
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Journal Articles
Journal:
Disaster Prevention and Management
Disaster Prevention and Management: An International Journal (2005) 14 (3): 362–377.
Published: 01 July 2005
.... The usefulness of the organizational failure diagnosis model is shown in recognizing these deeper‐rooted issues and a number of suggestions are made for the prevention of failure. © Emerald Group Publishing Limited 2005 Information systems Service failure Modelling Organizational analysis...
