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Keywords: Process virtualization theory
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Journal Articles
Understanding e-government services: integration of process virtualization theory and user resistance
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Digital Policy, Regulation and Governance (2022) 24 (5): 418–434.
Published: 30 September 2022
... This paper provides researchers with a contemporary perspective toward understanding the adoption and use of e-government services in sub-Saharan Africa through the lens of process virtualization theory. In spite of these studies, Ofoeda et al. (2018) have suggested that, in order for people...
