Systems analysis of a university library Available to Purchase

In presenting some account of the work being done at Lancaster on the systems analysis of a university library, I wish to make it quite clear at the beginning what I do not mean. We are not concerned with “scientific management” as defined in the recent book by Dougherty and Heinritz — time and motion study, work measurement or work simplification, the re‐design of forms and stationery, and all the other paraphernalia of low‐level industrial or commercial management. These admittedly have their place, but only a minor one: it profits a library little if its procedures are all perfect, but all directed to the wrong ends.