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The original criteria for library automation in Hertfordshire are reviewed. The ALS system eventually installed is described. Its operation and performance are discussed, with notes on the effects of system failure. Software performance and maintenance are evaluated, with notes on system loadings and response times. The derivation and use of catalogue records is briefly described, and the impact of the system on the supply of reserved items, and on the public is outlined. The staffing implications of the automated system to date are described.

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