Library automation: The way forward? Available to Purchase

Library automation systems in use today reflect a very conservative view of the library as a passive repository, and take little account of the user's needs and of the possibility of dynamic interaction. A review from the standpoint of the management of information services more generally, taking account of new resources and of new communications, suggests a number of places where improvements may be made, especially in involving the users more closely in the design and systems investment stages. Specific proposals are made as a basis for discussion, and to stimulate management thinking about personal development and skills transfer as well as the service technology.