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The ability to manipulate efficiently data for management information is becoming increasingly important. Minstrel, a European Union funded project is creating a software tool designed to assist with the acquisition and handling of data on library use. The activity has been developed from a study of decision support and performance measures in European libraries carried out in 1994. The first phase of Minstrel has included consultation with potential users, a specification of functions and investigation of methods for interfacing with potential data sources and decision support tools.

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