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An account is given of the implications for management of the introduction of the VTLS automation system in Tomsk State University Library in Siberia, as part of a library modernisation project funded under the EU TEMPUS‐TACIS programme. The case study describes the changes brought about by the project, which included the creation of one of the first strategic development plans produced by a Russian university library and a considerable change in the attitudes of Tomsk State University Library staff. Examples are given of the effects of one of the first implementations of a full Western automation system covering all functional modules on the structure of the library.

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