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Purpose
The purpose of this paper is to examine the effect of social support on social capital in mobile social networking sites.
Design/methodology/approach
Based on the 234 valid responses collected from a survey, structural equation modelling was employed to examine the research model.
Findings
The results indicated that social support, which includes informational support and emotional support, has a significant effect on social capital that consists of structural, relational and cognitive capital.
Originality/value
Although previous research has found the effect of social capital on user behaviour, it has seldom identified the determinants of social capital. Thus, how to build and develop social capital remains a question. This research examined the effect of social support on social capital.
© Emerald Group Publishing Limited
2016
Emerald Group Publishing Limited
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