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Keywords: Big data analytics
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Journal Articles
Applying big data analytics to support Kansei engineering for hotel service development
Available to Purchase
Journal:
Data Technologies and Applications
Data Technologies and Applications (2019) 53 (1): 33–57.
Published: 06 February 2019
... rights only Online review Service development Text mining Hotel Big data analytics Kansei engineering Basically, this approach follows the procedure of Kansei engineering. The procedure presented in Schütte et al. (2004) is adopted, in which five stages are included: choice...
