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Keywords: Chatbot
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Journal Articles
Journal:
Data Technologies and Applications
Data Technologies and Applications (2022) 56 (1): 87–102.
Published: 26 July 2021
... is to apply an innovative approach leveraging conversational interfaces to tackle this problem. Design/methodology/approach The authors examine the current possibilities of accessing business data by business, users with an emphasis on conversational interfaces employing a chatbot as an alternative...
