... 2011 Digital libraries Journal recommendation Local impact factor Decision making Serials With the increasing importance of higher education, educational institutions consistently make efforts to provide an increasingly rich research environment; one of the most important resources...

... decision making in libraries. Findings A framework of possible web metrics is provided that can be adapted for use as appropriate in libraries. Originality/value The paper offers assistance to any web site manager in planning new developments, given limited resources. Joe Pagano can...