Keywords: Library services
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Journal Articles
Program (2014) 48 (4): 415–416.
Published: 27 August 2014
.... Kennedy, Marie R. and LaGuardia, Cheryl Marketing Your Library's Electronic Resources: A How-To-Do-It Manual London Facet Publishing 2013 181pp 9781856049429 £49.95 © Emerald Group Publishing Limited 2014 --> Marketing e-resources Library services Academic...
Journal Articles
Program (2014) 48 (1): 94–95.
Published: 28 January 2014
... of potential mobile library services. Although a small study, the results ring true at least for 2012 and it is a successful way to frame the book, by pointing to the importance of considering what services users really want. It does, however, very much emphasise the point that this is a book about higher...
Journal Articles
Program (2013) 47 (4): 452–454.
Published: 23 September 2013
... and internet accessibility in this field tend towards a standardization of approach worldwide. E-book collections Library services © Emerald Group Publishing Limited 2013 --> ...
Journal Articles
Program (2008) 42 (2): 189–191.
Published: 25 April 2008
... arguments. The development of library services must reflect the community/society/institution in which they are based and while there are many similarities there are also many key differences between Europe and North America. Secondly, the aforementioned website is somewhat disappointing. While a welcome...
Journal Articles
Program (2008) 42 (2): 191–192.
Published: 25 April 2008
... to the professional literature, offering an enthusiastic, readable guide to the strategies and projects used by a wide variety of public libraries in the United States. To the author, mere “survival” is not enough – the goal of every library manager should be to develop and sustain a “thriving” library service...
Journal Articles
Program (2007) 41 (4): 433–435.
Published: 02 October 2007
...Jane Secker Michael P.   Sauers . Blogging and RSS: A Librarian's Guide . Medford, NJ : Information Today   2006 . 272 pp. , ISBN: 1‐57387‐268‐7   US$29.50 © Emerald Group Publishing Limited 2007 --> Internet Library services Communication technologies...
Journal Articles
Program (2007) 41 (4): 429–430.
Published: 02 October 2007
... and Managing Interlibrary Loan Services in All Libraries . Binghamton, NY : Haworth Information Press   2006 . 150 pp. , ISBN: 0‐7890‐3129‐9   US$19.00 © Emerald Group Publishing Limited 2007 --> Interlibrary loans Library systems Library services Hilyer's book is a must for any...
Journal Articles
Program (2007) 41 (4): 431–433.
Published: 02 October 2007
... Library services Service performance The preface to this book states that: “Performance measurement is vital to management”. Performance measurement in the past focused on the bookstock, nowadays we are more concerned with our users – how we impact upon them and how we can satisfy their requirements...
Journal Articles
Program (2006) 40 (3)
Published: 01 July 2006
... © Emerald Group Publishing Limited 2006 --> Communities Library services This section contains notes on works (e.g. directories, short publications and select product guides) for which a full review is considered to be inappropriate. This is not to suggest, however...
Journal Articles
Program (2004) 38 (4): 279–280.
Published: 01 December 2004
...Donna Irving Edited by Patrick B.   Mahoney . Distance Learning Library Services: The 10th Off‐Campus Library Services Conference (Proceedings) . Binghampton, NY : Haworth Information Press   2002 . 587 pp. , ISBN: 0‐7890‐2057‐0   US$49.95 © Emerald Group Publishing...
Journal Articles
Program (2004) 38 (4): 274.
Published: 01 December 2004
... --> Internet Library services Library users This is a bible for librarians with control freak tendencies: “Do you ever feel as though the Internet has caused you to lose control of your library?”, it asks in the first paragraph of the introduction. In the introduction we hear that the Luddites were...
Journal Articles
Program (2003) 37 (2): 73–84.
Published: 01 June 2003
...‐mentioned questionnaire, repeated checks of the Web pages of relevant software providers, from respondents participating in a CIPAC user survey (Oberhauser, 2001, 2002), and by regularly searching the Web using engines such as Google. © MCB UP Limited 2003 Catalogues Library services...
Journal Articles
Journal Articles
Program (2002) 36 (2): 131–132.
Published: 01 June 2002
.... This is another addition to the now‐familiar Aslib Know‐how guides series. These pocket‐sized paperbacks cover “issues of current interest or concern to those working or teaching in the field of library and information services”. Data protection Data Protection Act Library services Information services...
Journal Articles
Program (2002) 36 (2): 134–135.
Published: 01 June 2002
... Primer . London : Library Association Publishing   2001 . 206 pp. , ISBN: 1‐85604‐420‐3   £19.95 © MCB UP Limited 2002 --> Library services Management This is a fully revised and updated second edition of an introductory guide for students of information and library studies...
Journal Articles
Program (2002) 36 (1): 59–61.
Published: 01 March 2002
...Paula Goossens William   Saffady . Introduction to Automation for Librarians (4th ed.) . Chicago and London : American Library Association   1999 . 339 pp. , ISBN: 0‐8389‐0764‐4   £50.50 © MCB UP Limited 2002 --> Library management Library services...
Journal Articles
Program (2002) 36 (1): 64–66.
Published: 01 March 2002
...Mel Collier Tefko Saracevic then presents an essay entitled “Digital library evaluation: toward an evolution of concepts”. This is a well‐constructed and concrete overview of the current state‐of‐the‐art of digital library services and how evaluation should be approached. It moves logically...

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