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Keywords: Microblogs
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Journal Articles
Journal:
Data Technologies and Applications
Program (2012) 46 (1): 21–42.
Published: 10 February 2012
...Nirupama Dharmavaram Sreenivasan; Chei Sian Lee; Dion Hoe‐Lian Goh Purpose The purpose of this study is to investigate airline users' microblog postings pertaining to their travel‐related information exchange so as to assess their wants, preferences and feedback about airline products and services...
