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Keywords: Service quality
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Journal Articles
Journal:
Data Technologies and Applications
Program (2016) 50 (4): 354–366.
Published: 06 September 2016
... findings demonstrated the crucial importance of perceived enjoyment and service quality. Originality/value Although the role of TA robots has gained user attention, few investigations have been conducted to explain how IU is formed. The current study can thus act as the foundation for exploring...
