Keywords: Survival Analysis
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Journal Articles
Program (2014) 48 (4): 370–382.
Published: 27 August 2014
...Yuangen Lai; Jianxun Zeng Purpose – The purpose of this paper is to discuss issues related to customer churn behavior in digital libraries (DLs) and demonstrate the successful application of Survival Analysis for understanding customer churn status and relationship duration distribution between...

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