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This study replicates and extends Alexander’s study for the purpose of identifying the recurring implementation problems. One hundred questionnaires were mailed to business companies in the Bradford area (UK). Twenty‐seven questionnaires have been returned of which only 24 are usable. Six strategy implementation problems were experienced during implementation by over 70 per cent of the sample group. Anova results also show that firms experiencing high success in implementation have less problems compared to low success group. Communication, management support, and good information system are the key tools for smooth implementation processes.
© MCB UP Limited
1998
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