... their performance and their presence in the market where they operate. From a social network perspective, this study aims to analyse how affective commitments between members of a group are affected by the existence of strong or weak ties in SMEs belonging to these sharing groups. Design/methodology/approach...

... and service performance, employee personality traits and perceived value can nurture satisfaction, ultimately strengthening the future loyalty intention of customers. It furthermore informs the management of retail banks of the directional importance of affective commitment and calculative commitment...

...Ana Suzete Semedo; Arnaldo Coelho; Neuza Ribeiro Purpose This study aims to investigate the relationship between perceptions of authentic leadership (AL) and affective commitment (AC) both directly and indirectly through the mediating effect of happiness at work. Design/methodology/approach...