...Mobin Fatma; Imran Khan; Vikas Kumar; Avinash Kumar Shrivastava Purpose This study aims to analyse a proposed model depicting the direct and indirect relationship between consumer perceptions of corporate social responsibility (CSR) and customer citizenship behaviour (CCB) in the banking industry...

...Mohamed Hamdoun; Mohamed Akli Achabou; Sihem Dekhili Purpose This paper aims to examine the link between corporate social responsibility (CSR) and financial performance in the context of developing countries. More specifically, the mediating role of a firm’s competitive advantage and intangible...

... the gap regarding the precursors and outcomes of CBE. In addition, the multidimensionality of CBE as a higher-order reflective formative construct was established. Satisfaction CSR Partial least squares Brand loyalty Consumer brand engagement Jasmine A.L. Yeap can be contacted...

...Siv Marina Flø Grimstad; Richard Glavee-Geo; Barbro Elisabeth Fjørtoft Purpose The paper aims to investigate the relationship between firms’ motivation for corporate social responsibility (CSR) and the moderating role of internationalisation. Design/methodology/approach The authors developed...

...Ana Colovic; Sandrine Henneron; Maik Huettinger; Ruta Kazlauskaite Purpose This paper aims to investigate corporate social responsibility (CSR) in small and medium-sized enterprises (SMEs) in transition and developed economies. Design/methodology/approach Building on social capital theory...

... approach that considers the opinions of both consumers and professionals. 20 04 2018 29 06 2018 21 08 2018 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Perceived quality Luxury CSR Sustainable consumption Developing...

...Mobin Fatma; Imran Khan; Zillur Rahman Purpose This paper aims to examine the interconnection between the consumer perceived corporate social responsibility (CSR) and its effect on the post-recovery satisfaction and loyalty after service failures. Design/methodology/approach An intercept...

... with and developing the strategy requested by headquarters, whereas the other is not? Cecilia Pahlberg can be contacted at: cecilia.pahlberg@fek.uu.se © Emerald Group Publishing Limited 2015 Legitimacy CSR Relationships Trust Strategy Commitment Networks Non-business actors Business actors...

..., the figure is close to 40 per cent. © Emerald Group Publishing Limited 2012 Sustainability Social responsibility CSR The Eden Project Corporate strategy Sustainability management Social enterprise The concept of sustainability has for some time attracted increased attention...